On November 11, 2025, The Hong Kong Productivity Council (HKPC) hosted a seminar for the public sector entitled "AI-enabled Next Generation Smart City." At the event, ClusterTech Limited demonstrated how governments can leverage AI agents for smarter urban governance. Emprise Chan, Head of the Advanced Computational Technology Team, was invited as a speaker to share insights on building effective AI agents for government applications.

Eprise Chan presented on the stage

In his presentation, Mr. Chan outlined a strategic framework for implementing AI projects in the public sector, addressing common challenges and explaining how AI agents drive operational efficiency and intelligence. He detailed ClusterTech's proven experience, citing various government projects such as service automation, insight analytics, and public safety computation streaming.

"Governments worldwide are looking to harness AI, but the path from concept to deployment is fraught with challenges, from ensuring deep user involvement to managing computational resources," said Mr. Chan. "Our approach centers on building AI agents that are not just technologically advanced, but are also secure, integrable, and truly aligned with citizen and operational needs."

He also showcased ClusterTech's PRISMA-LLM, a flagship enterprise platform for secure, on-premises AI solutions. Powered by the award-winning PRISMA text analytics engine, the portal features a versatile suite of tools including a conversational chatbot, secure Retrieval-Augmented Generation (RAG) for private document intelligence, granular access control, and a visual workflow builder for creating custom automations.