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PRISMA Case Study - Telecom (Traditional Chinese & Simplified Chinese)


  • 及时获得顾客最新动态和市场趋势,抢占先机
  • 成功找出能影响NPS*的主要因素,制定高质量业务方案,提升投资回报率
  • 完善整个顾客体验管理流程,革命性改进企业与顾客关系
  • 善用企业的人力资源,创造更大价值

*NPS: Net Promoter Score,顾客体验的净推荐分数

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